We do offer Next Day Shipping. When placing your order, simply choose, 'Next Day', shipping. If you place your order on a working day (M-F) BEFORE 11:00 am CST, we’ll deliver on the next working day. Orders placed AFTER 11:00 am CST on a Friday will be dispatched the following Monday for delivery Tuesday.
Free Delivery Threshold
1 business day
Please see below chart for shipping costs as well as estimated delivery times.
Please note that for Next Day Shipping, orders placed on a working day (M-F) BEFORE 11am CST will deliver on the next working day, otherwise it will be delivered in 2 days. Orders placed AFTER 11am CST on a Friday will be dispatched the following Monday for delivery Tuesday.
Thank you for choosing Optimum Nutrition! Orders placed with Standard Delivery are delivered 3-8 business days from date of purchase. You will receive an email with your tracking number once your order has left our facility. Be sure to check your spam folder if you don’t see this email in your primary inbox.
Orders placed with Next Day Delivery before 11am Central Time will be delivered the following business day. Orders placed with Next Day Delivery after 11am Central Time will be delivered on the second following business day.
Useful Tips and Tricks:
Thank you for choosing Optimum Nutrition! If your order has arrived incomplete, it may have been split into multiple shipments, in which case you would have received two separate tracking numbers. Tracking numbers can be found in the email sent once the package has left our facility and can also be found in your account on our website.
If the order has only one tracking number associated with it and your order arrived incomplete, please reach out to us with the following information so that we can further investigate and find a resolution:
If you are not home when the carrier arrives with your order, they will leave the package by your door or in the mail room if you live in an apartment complex. We do not offer shipping to pick-up locations. If your tracking information shows that your order has been delivered but you do not see the package, please click here
If your order status shows as delivered but you have not received your order, please file a claim with UPS and then reach out to our customer service team directly. Please provide our team with your:
Thank you for choosing Optimum Nutrition! Unfortunately, we are unable to make adjustments to your order once it has been placed. We suggest contacting our customer service team to have your order cancelled and refunded. Then, you will be able to place a new order with updated details. Please note that refunds can take 3-8 business days to process.
Thank you for choosing Optimum Nutrition! We apologize for the inconvenience; at this time, we only ship to residential addresses within the U.S. We do not deliver to PO Boxes, APO or FPO, business or university addresses.
Unfortunately, if an order is placed for a non-residential address, it will be canceled. In this case, a refund will be automatically processed.
If you are outside the U.S., please visit our Where to Buy page for a list of authorized international distributors.
Thank you for choosing Optimum Nutrition! We are sorry to hear there is an issue with your shipment. Please reach out to us with the following information so that we can further investigate and find a resolution: